Administrative & Caregiving Assistant

About the Role

Home Instead Grand Rapids South is seeking a dedicated part-time or full-time Administrative & Caregiving Assistant to join our team. This unique position blends clerical and administrative responsibilities with direct caregiver support, ensuring seamless operations and exceptional service to our clients.

 

Key Responsibilities

Administrative and Clerical Duties

· Answer incoming calls professionally and route inquiries appropriately.

· Provide clerical support to staff members to maintain the highest quality of client care.

· Assist in a timely manner with caregiver reference check calls.

· Participate in quarterly caregiver meetings

· Perform any other administrative responsibilities as needed.

 

Caregiver Coverage

· Cover client shifts when caregivers are not available and a replacement cannot be found.

· Provide compassionate, high-quality care to seniors and individuals with disabilities.

 

On-Call Responsibilities

· Serve as the on-call contact at least one weekend per month, finding caregivers to cover open shifts and providing other assistance as needed to ensure all client weekend needs are covered.

· Receive additional compensation for on-call weekend coverage.

 

Qualifications

· Valid driver’s license and current car insurance.

· One year of related business experience.

· One or more years of experience working with seniors or individuals with disabilities.

· Strong organizational and communication skills.

· Ability to multitask and adapt in a fast-paced environment.

· Compassionate, reliable and team-oriented attitude.

 

Why Join Home Instead?

· Competitive salary.

· A supportive, collaborative and friendly work environment.

· Opportunities for professional growth and development within a strong company and team-oriented culture.

· A stable position where your work truly makes a meaningful difference in the lives of others.

 

How to Apply

To be considered for this position, please complete the application and submit both a cover letter and resume. Candidates without a resume will not be considered.