Become a Care Professional >> Service Coordinator
Service Coordinator
Description

Location: 2330 44th St SE, Grand Rapids, MI 49508
Job Type: Full Time

About Us:
Home Instead is a leading non-medical home care provider dedicated to enhancing the quality of life for our clients. We pride ourselves on delivering compassionate and reliable care, and we're looking for a Scheduling Coordinator to join our dynamic team.

Position Overview:
As a Scheduling Coordinator, you will play a crucial role in ensuring our clients receive the best possible care by efficiently managing caregiver schedules. This position involves coordinating client needs with caregiver availability, maintaining accurate records, and supporting our team in delivering exceptional service.

Key Responsibilities:

  • Schedule and manage caregiver assignments based on client needs and caregiver availability.
  • Communicate effectively with caregivers and clients to ensure clarity and satisfaction.
  • Maintain accurate scheduling records and documentation.
  • Adjust schedules as needed to accommodate changes in client care needs or caregiver availability.
  • Collaborate with management to improve scheduling processes and efficiency.

Qualifications:

  • Previous scheduling experience preferred but not necessary.
  • Previous caregiving experience preferred 
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in scheduling software or willingness to learn.
  • Ability to work independently and as part of a team.

What We Offer:

  • Competitive salary and incentives for optional on-call weekends.
  • Supportive and friendly work environment.
  • Opportunities for growth and development within the company.
  • Flexible scheduling options.

How to Apply:
If you’re passionate about making a difference in people's lives and want to join our team, please fill out the application and provide a cover letter and resume. We look forward to hearing from you!

Home Instead is an Equal Opportunity Employer.

Position Information
Title:Service Coordinator
ID:1062

Please note that this is the job board for the franchise office located at 2330 44th St SE, Suite 1B, Grand Rapids, MI 49508. Each Home Instead franchise is independently owned and operated. To find a franchise near you, please visit the Careers page.

For job related questions please call the franchise office at 616-988-7878.

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